Your appointment time is reserved exclusively for you. Because Natural Luminance is a private, appointment-based practice, late cancelations and missed appointments leave time that often cannot be filled on short notice.
Please provide at least 48 hours' notice if you need to cancel or reschedule your appointment. Cancelations made with less than 48 hours' notice are subject to a 50% cancelation fee. No-call/no-shows will be subject to 100% of the scheduled service price.
I understand that illness, emergencies, and unexpected circumstances happen, and these situations will always be considered on a case-by-case basis. Appointments may be rescheduled once with appropriate notice. However, repeated rescheduling, late cancelations or missed appointments may require a deposit or prepayment for future appointments.
Thank you for respecting the time reserved for your care and for helping me maintain appointment availability for all clients.
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